Yes, with certain conditions.
The experience is outfitted with ramps, and all entrances and exits are designed with a wide enough space for manual wheelchairs, canes, walkers, or alternative manual mobility devices.
Please note: Motorized wheelchairs are permitted, if the combined weight of device and person does not exceed 500 lbs, as this can damage our floor-mounted equipment.
For those with reduced mobility (RM), we have a few different options available to accommodate you, please see below.
For guests with reduced mobility and requiring the assistance of a companion: To provide better guidance and a more enjoyable experience, companions of people with reduced mobility are strongly encouraged to do the virtual reality component. The intention is for both parties to share the virtual universe. One companion is entitled to free admission. Manual Transport Wheelchairs are available on-site, free of charge for visitors.
Guests with reduced mobility attending alone: During the virtual reality component of the experience, we can activate a slightly larger virtual protection radius around you. This is to help visitors respect your distance while you’re in the virtual space.
Options for Motorized Wheelchairs:
As the weight of some motorized wheelchairs may damage the sensitive technology underneath the free-roaming part of the virtual experience, we cannot accommodate all types of motorized Wheelchairs or devices. In these instances, you have the following options available to you:
You’re entitled to free admission for your companion, who is encouraged to do the virtual reality component with you.
For those in Motorized Wheelchairs that exceeds the combined weight of 500 lbs, there’s also an option to see an edited seated documentary version that lasts approximately the same duration as the free-roaming part of the experience. While not interactive, it’s a 360-degree immersive documentary that lets you experience life aboard the International Space Station.
We can provide Manual Transport Wheelchairs on-site, free of charge. We highly advise you to call in advance if you require one of our Manual Transport Wheelchairs to ensure it will be reserved for you.